Level 1 sweep and inspection to the NFPA 211 annual standard - flue, crown, cap, and flashing checked and photographed
Chimney sweep logs do not sweep chimneys. They loosen some creosote - which then falls where a brush and vacuum still have to collect it.
Olympia Chimney Fireplace Services in Quakertown: What to Know First
We service and repair Olympia Chimney fireplaces and inserts throughout Quakertown as an independent Olympia Chimney service provider. Most fireplace service calls are completed in one visit, and you’ll get an upfront price before any work starts. If your Olympia fireplace is acting up, call (484) 603-6713 and you’ll talk to a live person, not a call center.
This page is for Quakertown homeowners who own an Olympia Chimney fireplace, insert, or stove and want straight answers about what’s wrong, what it costs, and whether it actually needs fixing. If it doesn’t need doing, we’ll tell you that too.
What happens when you call
- 1
A real person answersNo phone trees - you reach a local pro.
- 2
You get an upfront price rangeHonest numbers before anyone is dispatched.
- 3
A background-checked tech heads outLicensed & insured, dispatched right away.
- 4
You approve before work beginsNothing starts until you say go.
How Olympia Chimney Products Fail - and How We Fix Them
Olympia Chimney builds solid products, but after 29 years of chimney work we know exactly where they wear out. Here’s what we see in Quakertown homes:
- Zero-Clearance firebox refractory panels crack. Olympia’s zero-clearance fireplaces, including the Ventis line, use refractory panels that absorb heat and protect the firebox. After years of heating and cooling cycles, especially in older Quakertown homes where fireplaces get heavy use from October through March, those panels develop hairline cracks. A cracked panel lets heat reach the metal firebox shell and that’s when real damage starts. We inspect the panels on every Olympia service call and replace them before they fail completely.
- Blower fans seize up from dust and pet hair. Olympia fireplace blowers sit at the bottom of the unit and pull air across the hot firebox. In Quakertown homes with dogs and cats, that fan becomes a fur trap. When the bearings wear out, you’ll hear a rattle or a whine before it stops spinning entirely. We clean and test the blower, and if it’s done, we replace it with an OEM or quality aftermarket unit that fits the original mounting points.
- Damper linkage on Ventis models gets sticky. The damper control on some Olympia Ventis models runs through a linkage that can bind up over time. Homeowners force the handle, the linkage bends, and then the damper won’t seat fully. The symptom is smoke rolling back into the room on startup. We straighten or replace the linkage and adjust the damper travel so it closes tight.
- Gas log sets on Olympia units develop clogged burner ports. We see this a lot in Quakertown because the local gas supply carries minerals that leave deposits in the small burner ports over time. The flame gets lazy and yellow on one side, and the log set produces more soot than heat. Cleaning the ports and checking the air shutter usually restores it, unless the burner is rusted through, which happens on units that sat unused in damp basements.
- Chimney chase tops rust out on factory-built installations. Olympia fireplaces installed with a factory-built chase often have a galvanized chase top that eventually rusts through, especially in Quakertown where freeze-thaw cycles work on metal all winter. Water gets in, stains the ceiling below, and rots the framing. We fabricate and install stainless steel chase tops that shed water properly and last decades.
Each of these is a known failure point we’ve fixed dozens of times. No guesswork.
Our Olympia Chimney Fireplace Services Process
Here’s how a typical Olympia Chimney service call goes when you call Top Hat Chimney:
- 1
You call (484) 603-6713. A live person answers. It might be Wendell himself. We ask what you’re seeing, what the fireplace is doing, and whether it’s been serviced before.
- 2
We arrive with a real window. You get a scheduled time, and if that window slips, someone calls you. Our crew wears uniforms and you’ll know who’s coming to your door.
- 3
We diagnose the unit with you standing there. For Olympia Chimney fireplaces, that means checking the refractory panels, the damper assembly, the blower if there is one, and the venting all the way up. On gas units we check the burner, pilot assembly, and gas pressure. If we find something, we show you. You don’t have to take our word for it.
- 4
We give you the price before any work happens. No surprise invoice. If we’re replacing parts, we’ll tell you whether we recommend OEM Olympia components or a quality aftermarket equivalent and why. For most repairs, the OEM part is the right call. For blowers and thermopiles, aftermarket often saves you money with no performance difference.
- 5
We do the work, test it, and clean up. Every Olympia fireplace we service gets a final burn test. Gas units get checked for proper flame pattern and verified draft. We leave the hearth cleaner than we found it.
- 6
You get the 90-Day Done Right Promise in writing. If the repair doesn’t hold up, one call brings us back. No charge, no arguing.
What Olympia Chimney Fireplace Services Costs in Quakertown
Here’s what we typically charge in Quakertown for common Olympia Chimney service work. Every quote is upfront and written before we turn a single screw:
- Fireplace inspection and diagnostic: $129 to $189 depending on whether it’s gas or wood and how accessible the venting is.
- Refractory panel replacement: $250 to $450 per panel installed, depending on the Olympia model and panel size.
- Blower replacement: $180 to $320 with a quality aftermarket blower, more for OEM on newer Ventis units.
- Damper linkage repair or adjustment: $95 to $180.
- Gas log burner cleaning and adjustment: $140 to $220.
- Chase top replacement (stainless steel, fabricated): $450 to $850 depending on chase size and flashing work.
What moves the price: age of the unit, whether parts are still available from Olympia Chimney, and how much disassembly is needed to reach the problem. We offer $40 off any repair over $200, and seniors and veterans always get 10% off. Call (484) 603-6713 for an exact quote. Estimates are free.
Why Quakertown Homeowners Call Top Hat Chimney for Olympia Chimney Work
Quakertown is a small town and word gets around. Wendell Pike founded Top Hat Chimney in 1999, and he’s been cleaning and repairing fireplaces in Bucks County ever since. That’s 29 years of showing up, doing the work, and running into you again at the hardware store on Broad Street. When we quote a price, it’s the price. When we say the job needs doing, we show you why on camera. When it doesn’t, we say so.
We know Olympia Chimney products because we’ve been inside enough of them to recognize the patterns. And if your Olympia unit needs something beyond fireplace service, like a chimney liner or crown work, we’re factory-trained on DuraFlex, HeatShield, and Gelco products too. One call covers the whole system, fireplace and flue.
Every job gets the 90-Day Done Right Promise in writing. Phones are answered by a live person around the clock. No trip charge inside our service county. If Wendell says he’ll be there, he’ll be there.
Frequently Asked Questions About Olympia Chimney Fireplace Service
No. Olympia Chimney’s warranty covers manufacturing defects in their products, not the service work done on them. As an independent Olympia Chimney service provider, we perform repairs and maintenance using correct parts and procedures that preserve your original warranty coverage. We never modify a unit in a way that would let the manufacturer walk away from a legitimate defect claim. If we see something that looks like a covered warranty issue, we’ll tell you to file the claim and we’ll support it with photos and documentation.
Most of them, yes. Olympia Chimney still manufactures replacement refractory panels, burner assemblies, and damper components for units going back many years. But there are a few older Ventis models where certain trim pieces and blower mounts have been discontinued. When that happens, we source quality aftermarket replacements that fit the original specifications, or we fabricate what’s needed. The time to ask about parts is now, not after the unit fails. Call (484) 603-6713 with your model number and we’ll check availability before we even schedule the visit.
That depends on what’s wrong, and we’ll give you the honest answer either way. A cracked refractory panel, a failed blower, or a sticky damper on an otherwise solid Olympia unit is absolutely worth repairing. Those are maintenance items on any fireplace that gets real use. What tips the balance toward replacement is rust through on the firebox shell, severe warping from overfiring, or a unit that was improperly installed from day one. When the repair cost climbs past half the price of a new fireplace, replacing starts to make sense. We’ll show you exactly what we see and let you decide. If it doesn’t need replacing, we’ll tell you that too.
Once a year, burn or no burn. Chimneys break in the off-season too. For gas units, annual service catches clogged burner ports, failing thermopiles, and soot buildup before they strand you on a cold night. For wood-burning Olympia fireplaces, the service includes an inspection of the firebox, refractory panels, damper, and chimney. First-degree creosote is a brush job. Third-degree is a glaze, and catching it early saves you real money. Quakertown winters are too long to gamble on a fireplace that hasn’t been checked since the last election.
We schedule most Quakertown service calls within three to five business days, and we’ll give you a real arrival window, not a four-hour guess. If it’s urgent and Wendell’s crew is already in your area, we can often do better. Call (484) 603-6713 and ask. A live person always answers, and we’ll tell you straight what the schedule looks like.
Written by Wendell Pike, Owner, Top Hat Chimney at Top Hat Chimney, serving Quakertown and nearby areas.





Before
After
Before
After
Before
After